iX5 FAQ

iX5 Electric Scooter Unboxing and Assembly Video
https://www.youtube.com/watch?v=dgYan3ByBhA

1. How to change the speed to 28mph (45km/h)?

Please fully charge it before use.(5-8 hours)
Here are the steps to change speed:
After the scooter is started, press the M key 5 times continuously to reach 45 km/h.

The reference video is as follows:
https://www.youtube.com/shorts/X0erQoTQKlM

2. Why the brake have noise?

If you find that the wheels make a continuous sound during riding, please check whether your brake rubs the wheels.
But don't worry, it is a small problem. Could you please try to adjust the brake?

Here is the video to adjust the brake :
https://youtu.be/571KKX8WWKM

If you not solve the problem, please contact us!

3. How to install the seat with iX5 scooter?

Here is a video of installing the seat for your reference:
https://www.youtube.com/watch?v=g_KH5PueYgQ